Compensation Plan
Commissions (Payments)
Shipping
Customer Support
Products
Terms & Conditions


A: Your first two Distributors go to your upline sponsor, just like the rest of your Personally Sponsored Distributors’ first two go to you. Click here to download the compensation plan details.

A: S.A.T., Four To Score, and Three To Infinity bonuses are paid weekly every Friday, for the week prior. All other commissions are paid every month, on the 10th, for the month prior. A: Click Here to view the setup guide for Global Xchange. If you did not receive the original activation link in an email from Global Exchange, you will need to go to www.globalxchange.biz/registration.htm and complete the registration process. A: First, simply cancelling your autoship does not affect your qualified distributor (QD) status. A QD that fails to generate a minimum of 60 BV in any calendar month will lose their QD status and will become a Wholesale Distributor Only (WDO). At that point, as a WDO are no longer eligible for commissions. However, you can cancel your autoship and make a custom shopping cart order and still maintain your QD status during a calendar month.
The loss of QD status will not result in the loss of Personal Distributors or downline Distributors. In order to be reinstated to DISTRIBUTOR status, a Distributor would need to generate 60 BV in a calendar month. If a Distributor goes for 12 consecutive calendar months with no sales activity, that Distributor will be voided and lose all Distributor privileges including back office access and use of the replicated website. A: The reason is usually given in the description of the debit, but usually if an order is cancelled or returned after commissions have already been paid, a debit will be shown.

A: People often change or cancel their orders after they are made, so we hold orders for 2 days to keep the shipping costs lower for everyone and to help catch and prevent fraud. A: Since many of our orders combine a large number, sizes and dimensions of products, there is no way for us incorporate exact shipping prices. We have developed a formula that is based on the weight of the pack, and takes into account the destination, handling, & insurance charges. Sometimes we lose money on shipping, sometimes we make a little, but the formula gives us the fairest estimate for everyone throughout the world. A: We ship all international orders FedEx Direct, which takes approximately 7 business days from the date shipped. We have chosen FedEx for these advantages:

• Quicker, Seamless Shipping - This door to door service will be faster, and we will pay all brokerage and customs fees including duties and taxes on your behalf so there is no longer a need for you to hassle with selecting or dealing with a broker.
• Package TrackingCapability - All packages within an order will now have point-to-pointtracking available from pickup to delivery. Customers who provide theiremail addresses to us will now receive notice of shipment, any delaysand delivery. It is important to stress that a current email addressis vital to our communicating this to them.
• Expedited Importing - Our Non-Resident Importer status means packages are expedited throughCustoms which should eliminate unnecessary delays.
• Overnight Service - Once the orders have been processed in the warehouse and shipped,they will generally arrive overnight (Monday through Friday) to pointswithin the Ontario Province and within 2 business days everywhere elsein Canada. This keeps the average order-to-delivery wait time to just about 3 days with an expected maximum of 5 days(provided there are no Customs issues).
• Secure Delivery - Packages will require a signature for deliveryand this eliminates the potential for weather related damage or theftby being left outside and unattended. Daytime deliveryaddresses have the greatest potential foron-time delivery. FedEx will make 3 delivery attempts before the packageis returned to our Canadian return center. Additional shipping chargesapply if a package is scheduled for re-delivery once it is sent backto the return center.
• Full Insurance - All packages will now be fully insured helping us keep your shippingcosts as low as possible since we expect fewer claims.

A: We ship all Hawaiian orders USPS Priority Mail, which takes approximately 4 business days from the date shipped.

A: Ultra international offers a 14 day money back guarantee on all purchases. Products must be returned shipping prepaid to: Ultra International, 4120 Ne Port Dr., Lee’s Summit, MO, 64064. A request for a refund with the distributor's ID# and original shipping address must be included in writing. No refunds will be offered on outbound shipping. Product must be in resalable condition and any products returned after the 14 days is subject to a 20% restocking fee. No returns after 30 days.

A:No. A:Before the seal is broken, see expiration date on bottom of bottle. Once the seal is broken, if the product is refrigerated, it will stay good for four months.

Please click here to view the Ultra International Terms & Conditions.