1. No purchase is necessary to become an authorized Ultra International Distributor. In order to become a Qualified Distributor (QD) a minimum monthly Business Volume of 69.95 must be achieved. Any QD that generates a minimum of 69.95 BV in a calendar month is eligible to earn all applicable commissions.
2. Ultra International offers a 14 day money back guarantee on all purchases. Products must be returned shipping prepaid to: Ultra International * 4120 NE Port Drive * Lee’s Summit * MO 64064. A request for a refund with the Distributor’s ID number and original shipping address must be included in writing. No refunds will be offered after 14 days from the original invoice date. Refunds are only offered on products returned in resalable condition. No refunds are offered on outbound shipping. A 20% restocking fee may apply.
3. A QD that fails to generate a minimum of 69.95 BV in any calendar month will lose their QD status and will become a Wholesale Distributor Only (WDO). The loss of QD status will not result in the loss of Personal Distributors or downline Distributors. In order to be reinstated to DISTRIBUTOR status, a Distributor would need to generate 69.95 BV in a calendar month.
4. If a Distributor goes for 12 consecutive calendar months with no sales activity, that Distributor will be voided and lose all Distributor privileges including back office access and use of the replicated website.
5. Upon enrollment, all QDs will automatically be enrolled in the optional autoship order program. The Autoship program is designed to ensure consistent eligibility by generating an order that satisfies the monthly minimum BV requirement. It is not mandatory to participate in the autoship program; the Autoship program is provided as a convenience. The Autoship program may be canceled or changed at any time from the Ultra back office. Autoship orders may be canceled any time prior to the invoice date. Autoship orders can be changed at any time prior to the invoice date. All returned or refused autoship orders are subject to a 20% restocking fee plus outbound shipping and return shipping charges.
   1. OBTAINING ULTRA INTERNATIONAL DISTRIBUTOR STATUS (WDO): No purchase is necessary to become an Ultra International Distributor. To become an Ultra International Distributor an official enrollment form must be completed either online or offline; offline forms can be submitted via Fax to 816-220-1551. The enrollment form must be completed with accurate information, including the applicant’s legal name and address. An application containing "false" information will be subject to immediate cancellation at anytime without notification.
   2. OBTAINING ULTRA INTERNATIONAL QUALIFIED DISTRIBUTOR (DISTRIBUTOR) STATUS: A QD must generate a minimum of 69.95 Business Volume (BV) to earn QD status. As an Ultra International QD, you will be eligible to earn all applicable commissions, bonuses, and incentives offered by Ultra International according to your earned Ultra International Ranking. In addition, as a QD you will be eligible to purchase all products at our listed wholesale pricing. As a QD you will receive the use of your own personalized turnkey, automated website that includes full back office tracking software, a fully functional shopping cart program, free training, access to free archived training material, and full customer support.
   3. MAINTAINING QD STATUS: A QD that fails to generate a minimum of 69.95 BV in any calendar month will lose their QD status and will become a Wholesale Distributor Only (WDO). The loss of QD status will not result in the loss of Personal Distributors or downline Distributors. In order to be reinstated to DISTRIBUTOR status, a Distributor would need to generate 69.95 BV in a calendar month.
   4. DISTRIBUTOR COMMISSION ELIGIBLE STATUS: To maintain commission eligible status a QD must generate a minimum of 69.95 BV in each calendar month.
   5. ULTRA INTERNATIONAL BUSINESS VOLUME (BV): Every product offered by Ultra International for resale has a designated BV amount. In order to maintain your status as a QD you must generate at least 69.95 in monthly Business Volume (BV). BV is generated by purchasing products either for resale, personal consumption or through Customer purchases from your Ultra International personal website, or any combination thereof.
   6. OPTIONAL AUTOSHIP PROGRAM: The Ultra International optional autoship program is offered as a convenient way to en sure your ongoing QD status. Upon enrollment, you agree to accept a default Autoship Order from Ultra International carrying a value of 69.95 BV. Your Autoship order can be changed or canceled at anytime from your UI Back Office, prior to the shipment date. The default Autoship shipment date is approximately every 30 days from your monthly anniversary/enrollment date.
   7. DISTRIBUTOR STATEMENT OF POLICIES AND PROCEDURES: Ultra International reserves the right to decline any Distributor Application, including the application of any person who has had a financial interest in any Ultra International program under a different enroller in the preceding six months.
   8. LEGAL AGE: A Distributor must be of legal age according to their place of legal residency.
   9. DISTRIBUTOR RIGHTS: All Distributors are authorized to sell Ultra International products and Services in any fashion legally acceptable in the location of said activity. All Distributors are eligible to participate in Ultra International compensation plan upon generating the stated qualifying monthly BV amount.
   10. MARRIED COUPLES: Married couples may participate jointly or individually. When a couple sharing a Distributors divorces or separates, Ultra International will continue to pay commissions and bonuses as before the divorce or separation until it receives written notice, signed by both parties or by a court decree specifying how future commissions and bonuses should be paid.
   11. LEGAL ENTITIES: Corporate, partnership and trust documents required. Corporations, Partnerships and Trusts may apply to become Distributors of Ultra International only when the Distributors Application and Agreement is accompanied by copies of Articles of incorporation, partnership agreement or trust documents as filed with the State. Corporate applicants must disclose a complete list of all directors, officers, and shareholders involved in the corporation. Partnerships must disclose all general and limited partners. Trusts must disclose the trustee and beneficiary. Proof must be provided of a Federal ID Number and a copy of the Annual Certification from the Secretary of State of the State of Trust, Partnership Registration or Incorporation. Shareholders, partners, beneficiaries and trustees, directors and officers, as applicable, agree to remain personally liable to Ultra International and bound by its rules and regulations. Fictitious and assumed names prohibited. A person or entity may not apply as a DISTRIBUTOR using a fictitious or assumed name.
   12. INDEPENDENT CONTRACTOR STATUS: A Distributor under all circumstances is always classified as an Independent Contractor. A Distributor is not a franchisee, joint venture, partner, employee, or agent of Ultra International and can never be represented as such. A Distributor is strictly prohibited from stating or implying, whether orally or in writing, that they are franchisees, joint ventures, partners, employees, or agents of Ultra International. A Distributor may not bind Ultra International to any obligation.
   13. INDEMNITY: The Distributor agrees to indemnify and hold harmless Ultra International, its shareholders, employees, agents, and successors in interest from and against any claim, demand, liability, loss, cost, or expense, including, but not limited to, attorney’s fees arising or alleged to arise in connection with the Distributor’s Ultra International business, it’s affiliations and/or any matter related to the Distributor’s performance under this agreement.
   14. TAXES: Distributors will be treated as independent contractors for all federal or state tax purposes. As independent contractors, Distributors will not be treated as employees, franchisees, joint ventures, partners, employees, or agents with respect to the Internal Revenue Code, Social Security Act, Federal Unemployment Act, state unemployment acts, or any other federal, state, or local statue, ordinance, rule, or regulation.
   15. LEGAL COMPLIANCE: All Distributors shall comply with all federal and state statutes and regulations and local ordinances and regulations concerning the operation of their businesses. All Distributors are responsible for their own managerial decisions and expenditures, including all estimated income and self-employment taxes. At the end of each calendar year, Ultra International will issue an IRS Form 1099-MISC for non-employee compensation for each Distributor as required by law.
   16. DISTRIBUTOR IDENTIFICATION NUMBER: All USA Distributors will be required to provide a Social Security number or a Federal ID number. International Distributors are required to provide all necessary legal forms due in their country of residence. Ultra International will use this number until such time as a Distributor identification number is assigned and for all government reporting purposes. While respecting the rights of the "un-numbered," Ultra International chooses, as a right of contract, to only enter into agreements with those who are willing to provide a taxpayer identification number. The tax payer identification number must be indicated by the Distributor on all correspondence with Ultra International, including paperwork for enrolling, product ordering, etc.
   17. OTHER PRODUCTS AND SERVICES: Distributors are not restricted from selling the products and services of other companies. However, promotion of products, services or income opportunities of other direct selling companies to Ultra International customers or Distributors is strictly prohibited. Any Distributor found in violation of this rule risks suspension or termination of their Distributor status and position.
   18. TERRITORIES: There are no exclusive territories for marketing or enrolling purposes; nor shall any Distributor imply or state that he or she does have an exclusive territory. There are no geographical limitations (within the U.S. and its possessions) on Distributor enrolling.
   19. ENROLLING NOT COMPENSATED: Ultra International Distributors may enroll other Distributors into the Ultra International program. However, Distributors are compensated only on Business Volume, and never for enrolling additional participants into the program.
   20. MULTIPLE APPLICATIONS: If one applicant submits multiple Applications, only the first completed form to be received by Ultra International will be accepted. Ultra International reserves the right to resolve such disputes.
   21. OBLIGATIONS OF ENROLLERS: Distributors who choose to enroll others are required to assure the adequate training of their enrolled Distributors. "Adequate training" includes (but is not limited to) education regarding Ultra International rules and regulations, compensation plan, product information, sound business practices, sales strategies, and ethical behavior. An enroller must maintain an ongoing, professional leadership association with a Distributor in his/her organization and must fulfill the obligation of performing as a bona fide sales mentor or sales trainer in the sale or delivery of products to the ultimate consumer. Examples of such supervision may include, but are not limited to: newsletters, written correspondence, personal meetings, telephone contact, voice mail, electronic mail, training sessions, Terms & Conditions, accompanying individuals to Ultra International training, and sharing genealogy information with those enrolled. Distributors should be able to provide evidence to Ultra International upon request of ongoing fulfillment of their enroller responsibilities.
   22. TRANSFERRING SPONSORSHIP: A transfer request, without group, will be considered with the notarized signatures of consent from the five immediate uplines. A transfer request, with group, will be considered with the notarized signatures of consent from the five immediate uplines, and the notarized signatures of consent of each downline wishing to be included in the transfer. All transfers of sponsorship require the final approval of Ultra International. Our decision will take into account the overall good of Ultra International and its Distributors. An administrative fee may be charged for changing the corporate records.
   23. VOLUNTARY TERMINATION: A Distributor may voluntarily terminate his or her Distributor by failing to renew when applicable or upon written notice to Ultra International. Voluntary termination is effective upon receipt of such notice by Ultra International at its home office or via a Customer Support Ticket. A Distributor who terminates his or her Distributor status may reapply after waiting six months from termination.
   24. INVOLUNTARY TERMINATION: A Distributor may be terminated for violating any of the terms of this Agreement. With the exception of a fraudulent application, Ultra International will give written notice of termination of the Distributor of a violating Distributor, citing evidence of the violation. Should no response be provided by the Distributor within 15 days, termination will become effective upon final decision of Ultra International. Notice of the decision will be sent by certified mail to the violating Distributor’s address of record. In instances where applicable state law is inconsistent with the foregoing, such procedure shall be automatically amended for compliance. An involuntarily terminated Distributor may not make application to Ultra International for a period of one year following the effective date of termination.
   25. APPEALS AN INVOLUNTARILY TERMINATED DISTRIBUTOR: A Distributor may appeal the termination by submitting a letter of appeal, stating the grounds of the appeal. This letter must be sent U. S. Mail or private delivery service RETURN RECEIPT REQUESTED and must be received by Ultra International within 15 days of the date of mailing of the Company’s termina tion notice. If the Company has not received a letter of appeal by that deadline, the involuntary termination shall automatically become final. If a Distributor files a timely appeal, Ultra International will, in its sole discretion, review and reconsider the termination and notify the Distributor of its decision. The decision of the Company shall be final and subject to no further review. If the appeal is denied, the termination shall remain in effect as of the date of the Company’s original termination notice.
   26. EFFECT OF SUSPENSION: Should Ultra International deem it necessary to suspend Distributor, such suspension could mean that the Distributor may not have the right to represent themselves as a Distributor of Ultra International and that any commissions, royalty overrides, or bonuses due will be held by Ultra International pending resolution. At the discretion of the Company, products and services may be purchased by a suspended Distributor at wholesale. However, should termination result, product and services may be purchased only from another Ultra International Distributor.
   27. EFFECT OF TERMINATION: In the event a Distributor is terminated, effective with such termination the Distributor can no longer sell Ultra International products and services, or enroll other Distributor.The Distributor also loses all rights to commissions, bonuses, and all other benefits.
   28. LIMITS ON TRANSFERABILITY OR SALE: A Distributor may sell, assign, or transfer his or her Distributor to a non-Ultra International Distributor, but first must grant the immediate sponsor a right of first refusal. No sale, assignment, or transfer of any Distributor shall be effective without the prior written approval of Ultra International, whose approval will not be unreasonably withheld. If it is determined in the Company’s sole discretion that the Distributor was transferred in an effort to circumvent compliance with this Agreement, the transfer shall be declared null and void, and the Distributor entity shall revert back to the transferring Distributor, who shall be treated as if the transfer had never occurred from the reversion day forward. An administrative fee may be charged for changing the corporate records.
   29. VENDOR RELATIONSHIPS: No Distributor shall contact, directly or indirectly, speak to or communicate with any representative of any supplier or manufacturer of Ultra International, except as arranged by Ultra International. Violation of this rule may result in termination of Distributor benefits and possible claims for damages if the vendor relationship is compromised by the Distributor’s contact.
   30. CONFIDENTIALITY AGREEMENT: Information contained in any genealogy or downline report provided to a Distributor by Ultra International is proprietary and confidential to Ultra International and is transmitted to the Distributor in strictest confidence. The Distributor agrees that he or she will not disclose any such information to any third party directly or indirectly, nor use the information to compete with Ultra International or for any purpose other than promoting the Ultra International income opportunity. The Distributor and Ultra International agree that, but for this agreement of confidentiality and non-dis closure, Ultra International would not provide the information to the Distributor. Any Distributor who is found to be in violation of this rule risks suspension or termination. Ultra International reserves the right to seek damages to the fullest extent of the law.
   31. SUCCESSION: Upon the death of a Distributor, the Distributor shall pass by will or intestate succession, as provided by law. Ultra International will require the successor in interest to sign and be bound by the then current Distributor Agreement. The successor shall then be entitled to all the rights and subject to all the obligations, just as any other Ultra International Distributor.
   32. TRADEMARKS: The name Ultra International and the names of all Ultra International products and services are the registered or unregistered trademarks of and owned by Ultra International. Only Ultra International is authorized to produce and market products and literature under these trademarks. Use of the Ultra International name on any item not produced or authorized by Ultra International is prohibited.
   33. IMPRINTED CHECKS: Ultra International Distributors are not permitted to use the Ultra International trade name or any of its trademarks on their business or personal checking accounts. However, Distributor may imprint their Ultra International business checks as being an "Independent Distributor of Ultra International products."
   34. YELLOW AND WHITE PAGE LISTING: Distributors are not permitted to use the Ultra International trade name in advertising their telephone and fax numbers in the white or yellow page sections of the telephone book.
   35. IMPRINTED BUSINESS CARDS OR LETTERHEADS: Ultra International Distributors are not permitted to incorporate into their own business card or letterhead graphics any Ultra International trade name or trademarks. Only the approved Ultra International graphics version and wording are permitted, and letterhead must be ordered either from Ultra International directly or from an Ultra International approved source.
   36. COMPANY LITERATURE: Only official Ultra International literature may be used in presenting Ultra International products, services and the Ultra International income opportunity. Company literature (except the files that are posted for use in the back office marketing material section) may not be duplicated or reprinted without prior written permission from Ultra International. All promotional material of any nature, including electronic, must be approved in advance and in writing by Ultra International..
   37. MEDIA INTERVIEWS: Ultra International Distributors are prohibited from granting radio, television, newspaper, or magazine interviews, or using public appearances, public speaking engagements, or making any type of statement to the public media to publicize Ultra International, its products, services or their individual Ultra International business except with the express, written approval of Ultra International. All media contacts and inquiries must be coordinated through the approval and representation of an Ultra International Corporate Representative.
   38. THE INTERNET: No Distributor may independently design a web site that uses the names, logos, or product descriptions of Ultra International without written permission from Ultra International. No Distributor may use "blind" ads on the Internet making product or income opportunity representations that are or can be associated with Ultra International. No Distributor may under any circumstance use the Internet for the purpose of indiscriminate "bulk" or unsolicited mailing, generally known as "spamming." No Distributor may violate any local, state, or federal laws regarding the Internet or any generally accepted ethical codes of Internet conduct.
   39. INDEPENDENT COMMUNICATIONS: Distributors, as independent contractors, are encouraged to distribute information and direction to their respective downlines. Ultra International encourages the use of newsletters, training workshops, and other organizational programs. Distributors must identify their personal communications as such, and not give the impression that such communications are the official communications of Ultra International.
   40. DISTRIBUTOR TRAINING: Distributors are responsible for providing training to the Distributors they enroll. Training assistance is provided on the Ultra International virtual website and in additional video and audio materials. Also, each Distributor receives periodic Ultra International publications that include ongoing training, product and services information. Further, Distributors may attend local and regional training workshops for Distributors, and participate in Ultra International-originated national training conference calls.
   41. ENDORSEMENTS: No endorsements of any kind, including by Ultra International officers, may be alleged, except as expressly communicated in Ultra International literature or approved in writing.
   42. COPYING PROHIBITED: Distributors shall not copy for sale or personal use audio or videotaped material detailing the Ultra International income opportunity or product or service presentations, events, or speeches, including conference calls without written permission from Ultra International. Ultra International may seek injunctive relief or damages from the violator for the unauthorized use of Ultra International copyrights, trademarks, and materials. Video or audio taping of Ultra International meetings and conferences is strictly prohibited. Still photography is allowable at the discretion of the meeting host.
   43. TELEPHONE ANSWERING: Distributors may not answer the telephone by saying "Ultra International," or in any other manner that would lead the caller to believe that he or she has reached the corporate offices of Ultra International.
   44. REPACKAGING PROHIBITED: Distributors may not repackage any Ultra International products, services or materials in any way.
   45. DISTRIBUTOR APPLICATION AND AGREEMENT: Commissions and Overrides cannot be paid until a completed Distributor Application and Agreement has been received and accepted by Ultra International. Commissions are paid ONLY on the sale of Ultra International products and services.
   46. CALENDAR PERIOD: Commissions, overrides, achievement awards and recognition are calculated on a calendar month basis.
   47. REFUNDS: Any commissions paid on orders that refunded will be charged back to the Distributor and upline Distributors.
   48. COMMISSION AND OVERRIDE PAYMENT DATE: BV based commissions are paid the following month by the 15th. "Fast Start" bonuses are paid weekly in arrears one week on Friday based on the previous week’s activities through Friday at 10:00 p.m. Monthly Matrix commissions are paid on the tenth of every month for the previous month’s commissions earned.
   49. CHECK PROCESSING AND ELECTRONIC PAYMENT FEES: $5.00 for a paper check. Paper checks are only issued in the USA. There is a $2.00 fee for all Global Exchange distributions.
   50. HARDCOPY GENEALOGY PRINTOUTS: Available for a cost of $0.50 a page plus shipping.
   51. COMPLETE COMPENSATION PLAN: Consult the current compensation plan posted on the Ultra International website. The compensation plan is subject to change without notification.
   52. STOCKPILING PROHIBITED: The Ultra International program depends on, and requires, retail sales to the ultimate consumer; therefore, all forms of stockpiling or product loading are discouraged. Ultra International recognizes that Distributors may wish to purchase certain products in reasonable amounts for their own use and for availability to new Distributors as they are enrolled. However, Ultra International strictly prohibits the purchase of products in unreasonable amounts solely in an attempt to qualify for advancement in the compensation plan.
   53. SALES VOLUME QUALIFICATION BY ORDER TAKING: The Company has adopted minimum personal BV requirements. Minimum BV requirements may also be fulfilled by taking orders from retail customers which will be fulfilled by the Company directly shipping to the retail customer.
   54. SHIPPING COSTS: Distributors have the responsibility to indicate (a) method and means of shipping and (b) destination address. The methods available are stated on each order form and the prepaid costs, if selected, can be calculated by the shipping and handling cost information also provided.
   55. DAMAGED GOODS: The shipping Company is responsible for any damage that occurs after it takes physical custody of the goods. A Distributor who receives damaged goods should follow this procedure: Accept delivery before the driver leaves, document on the delivery receipt the number of boxes which seem to be damaged. Save the damaged products or boxes for inspection by the shipping agent. Make an appointment with the shipping Company to have the damaged goods inspected. File a claim with the shipping Company.
   56. RECEIPTS AND SUGGESTED RETAIL PRICING: Ultra International will provide all retail purchasers of Ultra International products with written receipts. Although Ultra International provides a suggested retail price as a guideline, Distributors may sell Ultra International products at whatever retail price they choose.
   57. SALES TAX: For purchases made from the Company, Ultra International collects and remits applicable state tax which may be due on the suggested selling price of those products and/or materials which are subject to tax. The applicable rate of tax due is based on the address to which the product and/or materials is shipped. Distributors who request a tax-exempt purchase for resale from Ultra International (not permitted in all states) must provide the Company with a copy of their valid and current resale exemption certificate showing a resale tax number. This number must appear on all orders placed with Ultra International. The Distributor must then collect the tax from his/her retail customer and remit it to the proper state and local taxing authority. All Distributors must pay tax to the Company on their personal purchases made for personal use and consumption. As a Distributor you agree to abide by the rules and procedures as set forth in the sales tax collection agreements that the Company may enter into with the various states and local jurisdictions.
   58. RETAIL OUTLETS: Ultra International products may be sold to or in, or be displayed by any retail outlet, including, but not limited to, flea markets or swap meets, shopping mall booths or restaurants.
   59. SERVICE ORIENTED ESTABLISHMENTS: It is permissible to take orders for Ultra International products and services in businesses such as professional services offices, "by appointment" establishments or similar non-retail establishments.
   60. PRICE & BUSINESS VOLUME CHANGES: All Ultra International product and literature prices and business volume is subject to change without notice.
   61. RETAIL CUSTOMER RETURNS: Ultra International offers a 100 percent unconditional money back guarantee on products sold to all retail customers. Every Ultra International Distributor is to honor this guarantee. If a retail customer is dissatisfied with any Ultra International product for any reason, then that retail customer may return that product to the Distributor from whom it was purchased, within 30 days, for either a replacement or a full refund of the purchase price. Ultra International will replace the returned product providing the following steps and conditions are met: 1) The product is returned to Ultra International by the Distributor through whom the purchase was made 2) The product must be received by Ultra International within ten days of the return date to the Distributor. 3) The return is accompanied by a completed and signed statement indicating Terms & Conditions. A signed statement from the retail customer identifying the reason for the return. A copy of the original retail sales receipt, and the unused portion of the product in its original container. The name, address, and telephone number of the retail customer. Proper shipping carton(s) and packing materials are to be used in packaging the product(s) being returned for replacement, and the most economical means of shipping is recommended. Ultra International will prepay the cost of shipping the replacement. Ultra International will not refund to any Distributor, the purchase price of any retail customer returns and no replacement of product will be made if the conditions of this Rule are not met.
   62. QUALITY CONTROL: Ultra International will replace, within 30 days of purchase, any product found to be defective. However, no product should be returned to Ultra International before prior approval is received. Strict compliance with the following is required: A written replacement request must be submitted, stating the reason for the request and accompanied by proof of payment and a copy of the purchase order form or packing slip. Ultra International will instruct the Distributor where to ship the product for inventory and verification, and will also provide the appropriate quantity of authorized product return shipping labels. Upon receipt and verification of the product, Ultra International will ship replacement product as appropriate.
   63. TERMINATION RETURNS: If the terminating Distributor has purchased products for inventory purposes or mandatory sales aides while the Distributor agreement was in effect, all unencumbered products in a resalable condition then in possession of the Distributor, which have been purchased within 12 months of cancellation, may be tendered for repurchase. The repurchase shall be at a price of not less than 90 percent of the original net cost to the participant. In addition, the Company will honor statutory buyback requirements of every jurisdiction. NOTE: Outgoing shipping costs not included, with the exception of Montana which is a 15 day full refund from the original date of purchase. A written return request must be submitted, and accompanied by proof of payment and a copy of the purchase order. Ultra International will instruct the Distributor where to ship the product for inventory and verification, and will also provide the Distributor with the appropriate quantity of authorized product return shipping labels. Upon receipt and inspection of the return, Ultra International will process the appropriate refund for payment. Distributor must pay the cost of return freight. NOTE: Products not in resalable condition will be returned to the Distributor at the Distributor’s cost.
   64. BUYER’S RIGHT TO CANCEL: Federal law empowers a buyer to cancel certain sales without penalty prior to midnight of the third business day after the transaction. This rule covers retail consumer sales of $25 or more that occur away from the seller’s main office. The Ultra International Sales Order form contains all legally required notices. It must be signed by the buyer and two copies must be given to the buyer on every sale. In addition, the Distributor must orally inform the buyer of the three-day right to cancel at the time the buyer signs the contract of sale or purchases the goods. With regard to products, in all cases where the customer, at his or her sole discretion, deems the Retail Customer Returns policy, stated above, more favorable, that policy shall apply and override this policy. With regard to services, at the end of the three day period as stated herein, all sales of services are final and non-returnable.
   65. DISTRIBUTOR’S RESPONSIBILITY: If a retail customer mails or delivers to a Distributor a valid notice of cancellation prior to midnight on the third business day after ordering or purchasing the program, service, and/or product, it must be honored by the Distributor. If the buyer has taken delivery of any goods, they must be returned with the notice in substantially as good condition as when delivered. With regard to services, the shrink-wrapped materials describing and explaining the services must be returned unopened. Within ten business days after receiving the notice, the Distributor must refund all payments made under the contract of sale.
   66. LIABILITY: To the extent permitted by law, Ultra International shall not be liable for and Distributor releases Ultra International from, and waives all claims for any loss of profits, indirect, direct, special or consequential damages or any other loss incurred or suffered by a Distributor as a result of (a) the breach by a of this Agreement, (b) the operation Distributor’s business, (c) any incorrect or wrong data or information provided by Distributor, or (d) the failure to provide any information or data necessary for Ultra International to operate its business, including without limitation, the enrollment and acceptance of Distributor into the income opportunity or the payment of commissions and bonuses.
   67. RECORD-KEEPING: Ultra International encourages all its Distributors to keep complete and accurate records of all their business dealings. A recommended publication is IRS Publication 911 for Direct Sellers, available from any IRS Office, or the IRS web site.
   68. INCOME CLAIMS: No income claims, income projections nor income representations may be made to prospective Distributors. Obviously, any false, deceptive or misleading claims regarding the opportunity or product/ service are prohibited. Distributors occasionally represent hypothetical income figures based upon the power of network marketing as actual income projections. This is counter-productive, and prohibited, since new Distributors may be quickly disappointed if their results are not as rapid as the hypothetical model.
   69. GOVERNMENTAL ENDORSEMENT: Federal and state regulatory agencies do not approve or endorse direct selling programs. Therefore, Distributors may not represent or imply, directly or indirectly, that the Ultra International program has been approved or endorsed by any governmental agency.
   70. AMENDMENTS: Ultra International reserves the right to amend this Agreement, its prices, product availability, and compensation plan as it deems appropriate. Amendments will be communicated to all Distributors through Ultra International publications. Amendments are effective and binding on all Distributors as of the date of issuance.
   71. NON-WAIVER PROVISION: No failure of Ultra International to exercise any power under this Agreement or to insist upon strict compliance by a Distributor with any obligation or provision herein, and no custom or practice of the parties at variance with this Agreement, shall constitute a waiver of the Company’s right to demand exact compliance with this Agreement. Waiver by the Company can only be in writing by an authorized officer of the Company. The Company’s waiver of any particular default by a Distributor shall not affect or impair the Company’s rights with respect to any subsequent default, nor shall it affect in any way the rights or obligations of any other Distributor. Nor shall any delay or omission by the Company to exercise any right arising from default affect or impair the Company’s rights as to that or any subsequent default.
   72. SEVERABILITY: If, under any applicable and binding law or rule of any applicable jurisdiction, any provision of the Agreement, including these rules and regulations, or any specification, standard or operating procedure which Ultra International has prescribed is held to be invalid or unenforceable, Ultra International shall have the right to modify the invalid or unenforceable provision, specification, standard or operating procedure or any portion thereof to the extent required to be valid and enforceable. The Distributor shall be bound by any such modification. The modification will be effective only in the jurisdiction in which it is required.
   73. JURISDICTION: All disputes and claims relating to Ultra International, this Agreement, the Ultra International compensation plan, or its products, the rights and obligations of a Distributor and Ultra International, or any other claims or causes of action relating to these Terms & Conditions to the performance of either a Distributor or Ultra International under the Agreement or the rules and regulations, and/or a Distributor’s purchase of products shall be adjudicated totally and finally in Jackson County, Missouri, or such other location as Ultra International prescribes. Louisiana residents only: In the event of a dispute for jurisdictional purposes, a Distributor shall be entitled to file an adjudicatory claim or lawsuit in the jurisdiction of Louisiana and the governing law shall be Louisiana law.
   74. LIMITATION OF DAMAGES: To the extent permitted by law, Ultra International and its affiliates, officers, directors, employees, and other representatives shall not be liable for, and the Distributor hereby releases the foregoing from and waives any claim for loss of profit, incidental, special, consequential, or exemplary damages which may arise out of any claim whatso ever relating to Ultra International’s performance, non-performance, act, or omission with respect to the business relationship or other matters between the Distributor and Ultra International whether sounding in contract, tort, or strict liability. Further more, it is agreed that any damage to the Distributor shall not exceed, and is hereby expressly limited to, the amount of unsold Ultra International products and services owned or held by the Distributor and commissions owing.

Damaged products must be reported within 10 days of receipt or no replacement will be sent or credit issued. No returns will be accepted after 30 days. No outdated or used products will be accepted as a return. Please note that we only accept returns for product purchased through our company. There is a 15% re-stocking fee for all returns. All returns must have an RMA (Return Merchandise Authorization) number. Please call us at 816-875-2573 within 30 days of purchase to receive your RMA number and ask any questions about returning product.

We do not pay for return shipping charges unless our company is responsible for the mistake. All returns will receive an 85% refund of the cost of the merchandise returned issued directly to the same credit or debit card originally ordered with. When we receive the returned merchandise with an RMA we will process the return within 48 hours. Depending upon your bank and billing cycles, your credit will be posted within 1-2 billing cycles.